Practices don't lose time because their people aren't trying. They lose it to broken processes: ringing phones, clipboard intake, unworked claims, no plan for the day someone's out. We exist to absorb that operational burden so clinicians can do what they trained for — care for patients.
Every engagement runs through the Integrated Delivery Model — designed, selected, launched, aligned, and sustained. Reliability is engineered, not hoped for.
Explore the IDMHIPAA-compliant, BAA-ready, RN-overseen training. We don't adapt a generic VA model to healthcare — we built for healthcare first.
See Compliance & TrustCareer pathways, PTO-backed benefits, continuous coaching, and a real support community. Our retention is why your team stays stable.
Employee First Policy See CareersSnapscale grew out of a simple frustration practice owners kept voicing: the staffing they were sold never came with a plan. People arrived undertrained, unsupported, and unbacked — and when someone left or got sick, the practice absorbed the chaos.
Today, Snapscale supports clinics and medical practices across specialties with dedicated virtual assistants, billing specialists, patient-facing technology, and a delivery model that ties it all together.
A lifelong entrepreneur driven to help businesses achieve real operational efficiency. Michael founded his first company in 1999 and has spent the years since building HIPAA-compliant outsourcing operations across the US, the Philippines, and India. He's known for a relentless curiosity about technology and a people-first instinct that shapes how Snapscale runs today. He lives in Scotch Plains, NJ, with his wife Alison and their sons Jack and Nate.
David leads the team that keeps client business objectives at the center of everything we do. His philosophy is simple: when you treat team members as the company's most valuable resource, they take pride in their work — and clients feel it.
A full profile is on the way. Scott leads Snapscale's finance organization.
A former VP of clinical growth in the medical device world, Nathan blends deep healthcare experience with a passion for coaching and leadership development. He joined Snapscale for its commitment to innovation and its people-first, solutions-driven approach.
A Rutgers graduate with four years at Snapscale, Alex works directly with clinic and business owners to implement solutions that stick — and represents Snapscale at conferences across the industry.
Albert calls joining Snapscale the best decision of his career. He's grown as both a leader and an entrepreneur, and now shares hard-won insight with colleagues navigating their own professional journeys.
Jayasri champions a team-driven culture built on shared success — balancing strong business performance with a people-centered workplace that supports learning and excellence.
Nic values a workplace that prioritizes culture and career growth, with fair opportunities for everyone to demonstrate their skills — and works to keep that environment thriving day to day.
A full profile is on the way. Phillip helps shape the Snapscale University curriculum and learning architecture.
Shiela leads the team that turns new hires into healthcare-ready professionals, building customized training programs and continuous-improvement initiatives that keep service standards sharp.
A full profile is on the way. Matt advises on HIPAA compliance and governance across the platform.
Alicia assesses each client's organizational needs and matches them with candidates who bring the right skills and cultural fit — the foundation of relationships that last.
Avinab thrives in a culture that encourages learning fast and growing faster, and credits a collaborative team for accelerating talent at every level.
Charm keeps daily operations running smoothly across campaigns, optimizing processes for efficiency while fostering the sense of community that makes Snapscale more than a job.
With over a decade guiding professionals through the complexities of medical billing, Shanna joined Snapscale to share that expertise and help clients get paid.
Twenty-two years in the BPO industry taught Lester to treasure employees as the real asset. He focuses on work culture, clear protocols, and the professional growth of every team member.
Jervelyn oversees HR operations and nurtures talent, working to keep every employee feeling valued and empowered — a direct extension of our people-first vision.
Rosemarie safeguards Snapscale's financial health — managing billing, collections, budgets, and forecasts, and partnering with leadership on the data-driven decisions behind our growth.
Aggarwal Ophthalmology
"Snapscale has allowed us to be more patient-focused and provide the kind of experience patients expect." — Dr. Anju Aggarwal, MD
Tell us about your practice and we'll map a plan. No obligation, no pressure.
Schedule a Discovery CallWe're hiring across healthcare and support roles in the Philippines, Mexico, and India.
View Open Roles & CareersTell us about your practice — your volume, your workflows, your gaps. We'll show you exactly how the system would run for you.