When a key team member is unexpectedly out, practices face the fallout — fast.
We do it differently. Every Team Stack service is structured, managed, trained, and intentionally designed. Not improvised. Not outsourced. Not pooled.
Compliance is the structure, not an afterthought bolted on at the edge.
End-to-end ownership of coverage — nothing improvised, nothing handed off.
Delivered by people certified through Snapscale University — never hired on-demand.
Included with a Healthcare VA engagement. Existing Snapscale VA clients only.
A safety net for the rare day off — short-term stabilization during an unexpected gap.
What's Included
$799 / month. Existing Snapscale VA clients only.
For practices that need more than a safety net but don't yet require a full second seat.
What's Included
Second VA at a 10% discounted hourly rate. Available to all clients — not just existing VA engagements.
For zero-downtime operations: high-volume clinics, multi-location groups, or any practice that can't afford a single uncovered hour.
What's Included
Team Stack activates when:
Team Stack is not for:
We chose Just-in-Time (JIT) access as the default — not because it's easier, but because it's the only model that stands up under HIPAA scrutiny, 2026 Security Rule expectations, and a real-world breach response.
HIPAA requires every access to PHI be limited to the minimum necessary. Standing credentials violate this by design. JIT credentials are created at the start of a coverage event, scoped to only what's needed, and retired when it ends.
Credentials left provisioned after someone stops working on a practice are among the most commonly cited root causes in HIPAA breach reports. Under JIT, there are no dormant accounts to forget.
Shared logins make audit trails meaningless. Under JIT, every access event has one named workforce member, one business purpose, one approved permission set, and one auditable time window.
Client creates unique credentials at coverage start. Snapscale holds no standing credentials into your systems.
One cleared Snapscale workforce member is assigned and documented on both sides.
Permissions limited to minimum-necessary for the task.
Access ends the moment coverage ends. Credentials disabled; audit record preserved.
Designed for where HIPAA is going, not where it was. The 2026 Security Rule overhaul tightens the ground beneath every Business Associate — mandatory MFA, formal annual audits, 24-hour breach reporting, stricter Minimum Necessary enforcement. JIT is aligned with all of it.
Every team member delivering continuity coverage is trained, certified, and supported through Snapscale University — not hired on-demand, not outsourced, not pooled. Every agent in Team Stack has completed the full three-phase proving ground and earned their Snapscale University certification before they ever cover your clinic.
Your primary, named, embedded team member doing the work every day.
Healthcare Virtual AssistantsThe structured backup layer for the rare day your VA is out.
Integrated Delivery ModelPatient-facing automation that lets your VAs (and their backup) focus on the work that needs judgment.
Front Line AI Kiosk PlusTell us your volume, your workflow complexity, and your downtime tolerance. We'll map the right level — Core, Plus, or Premium. No obligations!